play exchange
play exchange
This app is available for your device
play exchange
This app is available for your device
Contact
+91 3543610366
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and wait for a strong signal. If the OTP doesn't arrive after clicking send, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your proper KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it. This should allow you to easily log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. Users cannot access or withdraw bonus funds earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically facilitate a processing time of 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours for resolution. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself, however, remains separate from the withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If you continue to experience issues, contact their care centre for further assistance.
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